Business Intelligence Tools

How to Configure Chrome with Web Player

  • Do you use Chrome for all of your Internet browsing and hate having to switch back to IE for Spotfire?
  • Would you like to be able to open Spotfire Web Player files in Chrome?

I work with a client that recently upgraded from 7.6 to 7.9, and we were able to use Chrome with the web player in 7.6, but not in 7.9.  The web player worked in 7.9 using IE, so I didn’t let that stop the upgrade, but we really, really wanted to use Chrome.  If you are like me, you left IE behind a long time ago and use some (any) other browser than IE and having to go back to it for Spotfire was a bit of an annoyance.  I worked with TIBCO support this week to figure out what it would take to get Spotfire working in Chrome.

Before I dive into the detailed steps, I want to note that this client uses Kerberos authentication.  Because Kerberos authentication is used, the changes described below must be executed on each and every user’s machine. When I opened the ticket, I was really hoping to just change a setting in a config file, but that was not the case.

Detailed instructions and screenshots

  1. Click on the Windows button.  Windows icon
  2. Type CMD.
  3. When you see the Command Prompt option, right click on it and select Run as Administrator.  If you don’t have the ability to Run as Administrator, I suggest talking to your IT department.Chrome Setup Run as Administrator.
  4. This will open a command line.  Type ‘regedit’. Chrome Setup Regedit
  5. When the Registry Editor Opens, navigation to the following path HKEY_LOCAL_MACHINE > SOFTWARE > Policies > Google > Chrome.
  6. If there is not a folder for Google, right click on the Policies folder and select New > Key.  Name it ‘Google’.
  7. Then, right click on the Google folder and select New > Key and name it ‘Chrome’.
  8. Right click on the Chrome folder and select New > String Value.  Name it ‘AuthNegotiateDelegateWhitelist’.  Close or click OK.
  9. Right click on the String value you just created and select ‘Modify’.  Where is says ‘Value data:’, enter your Spotfire server name.  This should be something like ‘http://servername.domain:portnumber’.  It will be the same URL that you use to get to the Web Player, but stop after the port number.  Close Chrome.  Reopen the browser and test.

Now you can use Google Chrome with Spotfire Web Player.


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