Business Intelligence Tools

Part 1 — Troubleshooting Long Load Times

  • Do your DXP files take a really long time to load?
  • Have you ever wanted to know why a particular file is taking so long to load?
  • Would you like to improve long load times?

I am sure a lot of you are screaming — YES!!! — to all of those questions.  TIBCO added a stealthy little improvement in Spotfire 7.9 to help you troubleshoot long load times.  I say stealthy because this change wasn’t noted in any of the release notes, PDFs or websites that documented changes within the application.  I noticed in when hitting the reload button in a DXP.  This could mean that the feature existed pre 7.9, but I think I would have noticed it, having watched literally hundreds of DXP files load.


Before I get into the change, I want to note this is the first of a three part series on improving load times in the desktop client and web player.  I will release one post a week.

Part 1 — Troubleshooting Long Load Times

Part 2 — Improving Web Player Load Times with Scheduled Updates

Part 3 — Improving DXP Load Times

And now, let’s continue.  When a DXP is loaded, this dialog appears.

Old Load Times

…but you can’t precisely tell  what’s taking so long to load.  In 7.9, when you hit the reload button, notice that the table names and their associated steps are visible, which allows you to see which information links (or other data sources) are taking the longest to load and/or which steps are time consuming. (Don’t forget to uncheck the ‘Close when finished’ checkbox).

New Load Times

Because this format isn’t terribly easy to analyze, I copied all of those details into a text file, loaded them into Spotfire, applied a few calculations, and now I can analyze which steps are taking the longest.  You can download that DXP at this link and replace my text file with your own.  Before you replace the text file, take a look at the Data Panel and the steps to build the DXP.  I did put a few transformations in there that will be lost if/when the table is replaced.

Analyze Load Times

This analysis should help you determine where the bottle necks are in loading.  Before wrapping up, I want to the initial load time may vary from the reload time.  The reload may go faster than the initial load due to information link caching or other database caching.  However, if all of your data sources are information links or database connections, the time each step takes should be proportional, so the information is still useful, and the reload time really shouldn’t be greater than the initial load time.


12 thoughts on “Part 1 — Troubleshooting Long Load Times

  1. Pingback: Part 2 - Improving Web Player Load Time - Data Shop Talk

  2. Pingback: Part 3 - Improve Spotfire DXP Load Time

  3. Pingback: Update to Troubleshooting Long Load Times - Data Shop Talk

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  5. K Reply


    How do we register on your new blog to leave a comment? Also, have you done / could you do a post about utilizing custom expressions to ensure only one value counted per API 10? I can never get custom expressions like these to work ( other than the monthly production data) in my visualizations and end up having to utilize a pivot table on API 10 to make sure no duplicates. I am sure there has to be a better way. Also, do you know of any online community or forum where oil and gas spotfire users can post and interact ? Thanks!

    • Julie Sebby Post authorReply

      I made an update that should allow you to leave a comment. Thanks for pointing that out. I didn’t know you couldn’t. If you still have a problem, please email me at As for you other post question, I don’t quite understand in enough detail what you are asking for. Are you creating a calculated column or writing an expression on a visualization?

  6. Deepti Reply

    hi Julie,

    Will it be possible to share the dxp file as not accessible through this site and also could not able to find it on new blog link.

    Deepti Singh

  7. Deepti Reply

    hi Julie,

    Will it be possible to share the dxp file as not accessible through this site and also could not able to find it on new blog link.

    Deepti Sin

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